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Troubleshooting

When things don't look right — how to diagnose and fix common issues.

My data doesn't match what the platform shows

Why your Glowr numbers may differ from the platform's own dashboard — and when to be concerned.

Why aren't my AI insights showing?

The two requirements for AI insights and how to get them working.

My revenue total looks wrong

How to diagnose a revenue figure that doesn't look right.

Need more help with troubleshooting?